About Device Help
Device Help is an app developed by Motorola Mobility LLC. It provides assistance and support to users of Motorola devices, such as smartphones and tablets. The app includes a variety of features that help users...
Device Help provides you a whole product life cycle service experience, including Learn, Moto Care, Device diagnosis, Repair service and Contact us.
Features:
• Learn – How to use phone and fix issues
• Moto Care – Check device warranty status, buy extended warranty and accident protection (US only)
• Device diagnosis – Check operation of hardware components, including battery, touch screen, speakers, cameras, Wi-Fi, and sensors
• Contact us – Options for contacting Support, including chat (some models only), email (some models only), Twitter, Messenger (India, US only), and to access user forums (English, Spanish, and Portuguese)
• Service center – Search the service center near you (India only)
Previous Versions
Here you can find the changelog of Device Help since it was posted on our website on 2014-11-12 17:10:27.
The latest version is and it was updated on 2024-04-22 12:55:50. See below the changes in each version.
Device Help version
Updated At: 2024-02-07
Changes: • Bug fixes and stability improvements
Device Help version
Updated At: 2023-11-17
Changes: • UI enhancement for high resolution devices
• Native survey update
• Android 13 adaption
• Bug fixes and stability improvements
Device Help version
Updated At: 2023-11-17
Changes: • Hardware test functionalities improvements
• Moto Care functionalities improvements (For US only)
• Service center functionalities improvements (For India only)
• Bug fixes and stability improvements
Device Help version
Updated At: 2022-01-12
Changes: - A new “Troubleshoot” feature in Device diagnosis
- Hardware test UI flow update
- Bug fixes and stability improvements
Device Help version
Updated At: 2022-01-12
Changes: - UI vision adaption to Android 12
- Migrated the flow of phone call to contact centers to the app (For Brazil & for Android 12)
- Bug fixes and stability improvements
Device Help version
Updated At: 2021-10-26
Changes: - Warranty check API update
- Service center location API update for India
- A new hardware test "Multi touch test"
- Bug fixes and stability improvements
Device Help version
Updated At: 2021-07-15
Changes: - Moto care function update for US
- Bug fixes and stability improvements
Device Help version
Updated At: 2021-03-15
Changes: - Added a new function "RSA"
○ Provided the support to RSA PC client tool
○ RSA (Rescue and Smart Assistant) is a Windows application that diagnoses and resolves issues on your phone
○ RSA functionalities:
. Re-install Android system via USB
. Backup and restore device data
. GIF and ringtone maker
- Improved "Learn" function with an enhanced search feature
- Added a new hardware test "Backlight"
- Bug fixes and stability improvements
Device Help version
Updated At: 2020-12-23
Changes: - Cellular network hardware test functionality enhancements
. Updated naming from “Cellular network” to “Mobile network”
. Added a new sub-function “Speed test”
. Provided more information for the mobile network status
- Bug fixes and stability improvements
Device Help version
Updated At: 2020-06-16
Changes: . Moto Care API update and bug fixes
. Stability improvement
Disclaimer
Official Google Play Link
We do not host Device Help on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Device Help is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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